Let Me Tell You A Story…The Mall Intercept
An excerpt from A Whole New Strategy... The Mall Intercept The behavior of many leaders and managers in companies makes me wonder just how comfortable they are with people (instead of tools and...
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IXD BLAST From the Past #2: MagicCap (1994)
We used to speak a lot about “metaphors” in interaction design but as we’ve settled on so many archetypes, now, this seldom enters the conversation. We simply assume the dominant paradigm and dress it...
View ArticleThe First Redemptive Car
This anecdote is due to two friends and colleagues: Steve Diller and Christopher Ireland. Steve’s research identified the Core Meaning at work, via his research, and Christopher Ireland lived it. The...
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IXD BLAST From the Past #3: Institut du Monde Arabe (1987)
While this isn’t classically interactive, it is an active experience in a really interesting way. On approaching the entrance to the Institu du Monde Arabe in Paris, the South-facing glass wall of the...
View ArticleAn Archetypal Story
The following is an excerpt from the book, A Whole New Strategy. Rick is a middle manager in his finance company. He’s in his late 40s and has two kids in elementary school. He’s worked his entire...
View ArticleIXD BLAST From the Past #4: Microsoft ActiMates (1997)
The Microsoft ActiMates were the first stuffed animals (or plush toys) that interacted with children, both directly through physical contact as well as through the computer (when its CD-ROM was...
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IXD BLAST From the Past #5: Knowledge Navigator (1987)
This was more than the typical industrial film made by a corporation to communicate a vision of the future. It was a remarkably cogent vision that has largely held up over the last 37 years! Knowledge...
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IXD BLAST From the Past #6: Comic Chat (1996)
This text chat interface was so revolutionary and insightful it’s a shame it wasn’t copied and emulated relentlessly. Even today, there’s nothing like it and it’s fusing of text and image is still...
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My ConveyUX Talk
ConveyUX talk I just gave this talk at the 2025 ConveyUX() conference and it was rushed with lots of resources referenced. In this post are all of those resources plus an overview (though not...
View ArticleIs It Though?
Is It Though? One of the most important skills in life, and one that is too often unaddressed in education these days, is critical thinking. It’s one of the skills that set us apart from current...
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